All prices are quoted in Australian ($) Dollars.

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Delivery

All items purchased through Big On Shoes will be posted or sent by courier within 3 working days (although wherever possible purchases will be posted within 24hours). If for some reason this is not possible, we will contact you. If you do not receive your order within 10 working days please contact us on sales@bigonshoes.com.au or phone +61 7 49417485, so we can investigate further.

Returns /Exchange Policy

If you are not totally satisfied with your purchase simply return the item in the unmarked shoe box, in the condition supplied within 5 working days. On receipt we will happily exchange the goods or refund your money in full for the product. Where possible please also email or phone (+61 7 49417485) to let us know you are returning your goods.

Please note that Big On Shoes is not responsible for return postage costs and if an exchange is requested the customer will be charged applicable postal charges.

Please send returns by registered mail to:
Big On Shoes
Attention-Returns
PO Box 503
Moranbah QLD 4744